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Canon BJ error code list

Moderation by Cuong Canon

Carriage error or Error Code 5100
Condition: An error occurred in the carriage encoder signal.
Problems and Solutions:

  • Smearing or scratches on the carriage slit film
    - clean the timing slit film.
  • Foreign material or paper debris that obstructs the carriage movement;
     - remove foreign material.
  • Ink tank conditions;
     - re-seat the ink tanks.
  • If other solution fail, replace one off the following
    - Timing slit disk film
    - Carriage unit
    - Logic board
    - Carriage motor

Line Feed error or Error Code 6000
Condition: An error occurred in the LF encoder signal.
Problems and Solutions:

  • Smearing or scratches on the LF / EJ slit film
    - clean the LF / EJ slit film.
  • Foreign material or paper debris in the LF drive;
    - remove foreign material.
  • If other solution fail, replace one off the following
    - LF / EJ slit film
    - LF / EJ timing sensor unit
    - Paper feed roller unit
    - Logic board
    - Paper feed motor

Purge cam sensor error or Error Code 5C00
Condition: An error occurred in the purge unit.
Problems and Solutions:

  • Foreign material or paper debris around the purge drive system unit;
    - remove foreign material.
  • If other solution fail, replace one off the following
    - Purge drive system unit
    - Logic board

ASF sensor error or Error Code 5700
Condition: An error occurred in the ASF cam sensor.
Problems and Solutions:

  • Replace one of the following:
    - ASF unit
    - PE sensor board unit
    - Logic board

Internal temperature error or Error Code 5400
Condition: The internal temperature is not normal.
Problems and Solutions:

  • Replace one of the following:
    - Carriage unit
    - Logic board
    - Print head

Ink absorber is full or Error Code 5B00, 5B01
Condition: The ink absorber is supposed to be full. Message on the Monitor screen or printer LCD: Ink absorber full. Service required.
Problems and Solutions:

Print head temperature rise error or Error Code 5200
Condition: The print head temperature exceeded the specified value.
Problems and Solutions:

  • Turn off the printer and then turn on if error still persist replace Ink cartridge or print head

EEPROM error or Error Code 6800, 6801
Condition: A problem occurred in reading from or writing to the EEPROM.
Problems and Solutions:

  • Replace logic board

VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:

  • Replace Print head and logic board (Replace them at the same time.)
  • Replace Power supply unit 
  • Check and Clean Head contact pin condition of the carriage unit
  • Check Cable connection especially the carriage FFC

Carriage lift mechanism error or Error Code 5110
Condition: The carriage did not move up or down properly.
Problems and Solutions:

  • Foreign material or paper debris that obstructs the carriage movement
    - remove foreign material.
  • Consider replacing:
    - Switch system unit
    - Carriage unit

APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:

  • Check for foreign material or paper debris around the purge drive system unit
    - remove foreign material.
  • Check for foreign material or paper debris around the ASF unit
    - remove foreign material.
  • If other solution fail, replace one off the following part
    - Purge drive system unit
    - Logic board

APP sensor error or Error Code 6A90
Condition: An error occurred during paper feeding or purging.
Problems and Solutions:

  • check for foreign material or paper debris around the purge drive system unit;
    - remove foreign material.
  • check for foreign material or paper debris around the ASF unit;
    - remove foreign material.
  • If other solution fail, replace one off the following part
    - Purge drive system unit
    - Logic board

Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:

  • Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
    - remove the jammed paper and foreign material.
  • check for foreign material or paper debris in the cassette or in the PF rear guide;
    - remove foreign material.
  • If other solution fail, replace one off the following part
    - PF pick-up unit
    - Logic board

USB Host VBUS overcurrent or Error Code 9000
Condition: The USB Host VBUS is overloaded.
Problems and Solutions:

  • Replace Logic board

Pump roller sensor error or Error Code 5C20
Condition: The pump roller position cannot be detected.
Problems and Solutions:

  • Replace Purge drive system unit

Ink tank position sensor error or Error Code 6502
Condition: None of the ink tank position is detected.
Problems and Solutions:

  • check Ink tank position
  • Re-seat or replacement of ink tanks
  • Replace parts
    - Spur unit
    - Logic board

Flatbed motor error or Error Code 5012
Condition: An error occurred in the scanner flatbed motor.
Problems and Solutions:

  • replace Scanner unit

Valve cam sensor error or Error Code 6C10
Condition: The valve cam sensor was faulty at power-on or when purging was attempted.
Problems and Solutions:

  • check for foreign material or paper debris around the purge drive system unit;
    - remove foreign material.
  • Replace
    - Purge drive system unit
    - Logic board.

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