CodeDescriptionRemedy
E000-0001Fixing temperature abnormal rise
The temperature detected by the main thermistor does not rise to the specified value during startup control.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Check connection of the Connectors (Thermistor Connector and AC Connector). 3.Replace the Fixing Main Thermistor (Film Unit). 4.Replace the Fixing Assembly. 5.Replace the DC Controller PCB (PCB4).
E001-0000Fixing unit temperature rise detection
The reading of the main thermistor is 250 deg C or more continuously for 200 msec.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Check connection of the Connectors (Thermistor Connector and AC Connector). 3.Replace the Fixing Main Thermistor (Film Unit). 4.Replace the Fixing Assembly. 5.Replace the DC Controller PCB (PCB4).
E001-0001Fixing unit temperature rise detection
The hardware circuit detects overheating of the main or sub thermistor for 200 msec.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Replace the DC Controller PCB (PCB4).
E001-0002Fixing unit temperature rise detection
The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Check connection of the Connectors (Thermistor Connector and AC Connector). 3.Replace the Fixing Main Thermistor (Film Unit). 4.Replace the Fixing Assembly. 5.Replace the DC Controller PCB (PCB4).
E002-0000Fixing unit temperature insufficient rise
1.The reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C. 2.The reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Check connection of the Connectors (Thermistor Connector and AC Connector). 3.Replace the Fixing Main Thermistor (Film Unit). 4.Replace the Fixing Assembly. 5.Replace the DC Controller PCB (PCB4).
E003-0000Low fixing temperature detection after standby
The reading of the main thermistor is less than 140 deg C continuously for 400 msec or more.		1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power. 2.Check connection of the Connectors (Thermistor Connector and AC Connector). 3.Replace the Fixing Main Thermistor (Film Unit). 4.Replace the Fixing Assembly. 5.Replace the DC Controller PCB (PCB4).
E004-0000Thermistor disconnection detection error
When disconnection is detected with connector (J214) for 30 sec continuously.		1.Check connection of the Connector (J214). 2.Replace the Film Unit. 3.Replace the Fixing Assembly. 4.Replace the DC Controller PCB (PCB4).
E010-0001Unstable rotation of the Main Motor (M1)
Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.		1.Replace the Main Motor (M1). 2.Replace the DC Controller PCB (PCB4).
E010-0002Unstable rotation of the Main Motor (M1)
During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.		1.Replace the Main Motor (M1). 2.Replace the DC Controller PCB (PCB4).
E014-0001Unstable rotation of the Fixing Motor (M2)
Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec.		1.Replace the Fixing Motor (M2). 2.Replace the DC Controller PCB (PCB4).
E014-0002Unstable rotation of the Fixing Motor (M2)
During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.		1.Replace the Fixing Motor (M2). 2.Replace the DC Controller PCB (PCB4).
E019-0000Error in Waste Toner Sensor (S17)
Warning when the sensor goes on for 2000 consecutive sheets, and error when the sensor goes on for 100 consecutive sheets.
* Error occurs after the delivery if a paper in passage exists.		1.Replace the Waste Toner Sensor (S17). 2.Replace the DC Controller PCB (PCB4).
E020-0000The path between the sub hopper and the developing assembly is clogged with toner.
The Developing Assembly Toner Sensor (TS1) detects the absence of toner,while the Sub Hopper Toner Sensor (TS2) detects the presence of toner. With the Developing Cylinder Clutch (CL3) turned on, the hopper feedscrew motor (M7) is rotated for 1 sec intermittently 194 times; still, theDeveloping Assembly Toner Sensor (TS1) does not detect the presence of toner.
* Error occurs after the delivery if a paper in passage exists.		1.Check the rotation of hopper motor gear. (If rotating, false detection by the sensor is doubted. Feed the toner to the developing unit in service mode: CLEAR>ENGIN>TNRINST.) 2.Replace the Developing Assembly Toner Sensor (TS1). 3.Replace the Sub Hopper Toner Sensor (TS2). 4.Replace the DC Controller PCB (PCB4).
E024-0000The connector (J207) of Developing Assembly Toner Sensor (TS1) is disconnected.
The Developing Assembly Toner Sensor (TS1) connection detection signal is absent for 100 msec 10 times in sequence. * Error occurs after the delivery if a paper in passage exists.		1.Check connection of the Connector (J207). 2.Replace the Developing Assembly Toner Sensor (TS1). 3.Replace the DC Controller PCB (PCB4).
E024-0001The Developing Assembly Toner Sensor (TS1) is disconnected
<At LOW SPEED> - The developing assembly toner sensor (TS1) ON counter is checked every 2.5 seconds, and the counter increments 1 count every 25 times when the sensor goes on, and 300 counts are reached.
<At HIGH SPEED> - The developing assembly toner sensor (TS1) ON counter is checked every 1.5 seconds, and the counter increments 1 count every 15 times when the sensor goes on, and 300 counts are reached.		1.Check connection of the Connector (J207). 2.Correct the cable. 3.Replace the Developing Assembly Toner Sensor (TS1).
E025-0000The connector (J207) of Sub Hopper Toner Sensor (TS2) is disconnected.
The Sub Hopper Toner Sensor (TS2) connection detection signal is absent for 100 msec 10 times in sequence.
* Error occurs after the delivery if a paper in passage exists.		1.Check connection of the Connector (J207). 2.Replace the Sub Hopper Toner Sensor (TS2). 3.Replace the DC Controller PCB (PCB4).
E025-0001Failure of the Bottle Motor (M6)
The bottle motor (M6) is unlocked when it goes on for 12 consecutive times at 0.1 sec. intervals.
* Error occurs after the delivery if a paper in passage exists.		1.Replace the Bottle Motor (M6). 2.Replace the DC Controller PCB (PCB4).
E110-0001Failure of the Scanner Motor (M21)
The Scanner Motor (M21) speed lock signal does not indicate a locked state a specific period of time after the Scanner Motor (M21) has been started.
* The same condition is detected after the error retry is performed.		1.Check the cable. 2.Replace the Laser Scanner Unit. 3.Replace the DC Controller PCB (PCB4).
E110-0002Failure of the Scanner Motor (M21)
The speed lock signal indicates a deviation 10 times in sequence at intervals of 100 msec after the signal has indicated a locked state.
* The same condition is detected after the error retry is performed.		1.Check the cable. 2.Replace the Laser Scanner Unit. 3.Replace the DC Controller PCB (PCB4).
E110-0003Failure of the Scanner Motor (M21)
The scanner motor (M21) speed lock signal does not indicate a locked state for 6.5 sec. after a switchover is made from low to normal speed or for 8 sec. after a switchover is made from normal to low speed.
* The same condition is detected after the error retry is performed.		1.Check the cable. 2.Replace the Laser Scanner Unit. 3.Replace the DC Controller PCB (PCB4).
E196-0000Error in EEPROM access
20 retries failed after error occurred during communication with EEPROM.
* Error occurs after the delivery if a paper in passage exists.		1.Replace the DC Controller PCB (PCB4).
E197-0000Error in communication of Laser Driver PCB (PCB14)
Communication error 1 with image PCB		1.Check the cable. 2.Replace the Laser Scanner Unit. 3.Replace the DC Controller PCB (PCB4).
E197-0001Error in communication of Laser Driver PCB (PCB14)
Communication error 2 with image PCB		1.Check the cable. 2.Replace the Laser Scanner Unit. 3.Replace the DC Controller PCB (PCB4).
E202-0000There is an error in the detection of the CIS home position.
1.The attempt to detect the home position fails when the CIS is moved forward.
2.The attempt to detect the home position fails when the CIS is moved back.		1.Disconnect and then connect the flexible cable(Relay PCB (PCB2)-Main Controller PCB (PCB1) 64pin). 2.Replace the flexible cable. 3.Replace the CIS HP sensor (S31). 4.Replace the Scanner Motor (M31). 5.Replace the Relay PCB (PCB2). 6.Replace the Main Controller PCB (PCB1).
E240-0000Error in controller communication
The serial communication error such as parity error or overrun error is constantly detected.		1.Check the Connectors. 2.Replace the DC Controller PCB (PCB4).
E240-0001Error in controller communication
The serial communication error such as parity error or overrun error is detected while printing.		1.Check the Connectors. 2.Replace the DC Controller PCB (PCB4).
E246-0000Writing to the counter PCB (FRAM) failed 
E247-0000Mismatched checksum between the Flash Rom and the FRAM 
E261-0000Error in Zero Cross
Zero Cross failed to be detected for 500ms or more while the relay was ON.
* The same condition is detected after the error retry is performed.		1.Check the Connectors. 2.Replace the DC Controller PCB (PCB4).
E350-0000SOFT-ID PCB error

 

E354-0000Mismatched serial number for the SOFT-ID PCB 
E355-0000Mismatched serial number between the SOFT-ID, the Flash Rom and the FRAM 
E355-0004System information error 
E355-0005System information error 
E500-0000Communication error
The communication with the host machine is interrupted.		1.Check the cable. 2.Replace the Finisher Controller PCB (PCB1). 3.Replace the DC Controller PCB.
E505-0001EEPROM error
The checksum for the EEPROM data has an error.		1.Replace the Finisher Controller PCB (PCB1).
E520-0001Shift Motor (M4) error
The shift roller does not leave the shift roller home position when the Shift Motor (M4) has been driven for 1.2 seconds.		1.Replace the Shift Roller HP Sensor (S2). 2.Replace the Shift Motor (M4). 3.Replace the Finisher Controller PCB (PCB1).
E520-0002Shift Motor (M4) error
The shift roller does not return to the shift roller home position when the Shift Motor (M4) has been driven for 1.2 seconds.		1.Replace the Shift Roller HP Sensor (S2). 2.Replace the Shift Motor (M4). 3.Replace the Finisher Controller PCB (PCB1).
E531-8001Stapler Motor (M10) error
The stapler does not leave the staple home position when the Staple Motor (M10) has been driven for 0.5 sec.		1.Check the wiring between the Finisher Controller PCB and Stapler. 2.Replace the Stapler. 3.Replace the Finisher Controller PCB (PCB1).
E531-8002Stapler Motor (M10) error
The stapler does not return to the staple home position when the Stapler Motor (M10) has been driven for 0.5 sec.		1.Check the wiring between the Finisher Controller PCB and Stapler. 2.Replace the Stapler. 3.Replace the Finisher Controller PCB (PCB1).
E532-0001STP Move Motor (M1) error
The stapler does not leave the stapler move home position when the STP Move Motor (M1) has been driven for 0.25 sec.		1.Replace the Stapler Move HP Sensor (S10). 2.Check the wiring between the Finisher Controller PCB and the STP Move Motor. 3.Check the stapler shift base. 4.Replace the STP Move Motor (M1). 5.Replace the Finisher Controller PCB (PCB1).
E532-0002STP Move Motor (M1) error
The stapler does not return to the stapler move home position when the STP Move Motor (M1) has been driven for 2.8 sec.		1.Replace the Stapler Move HP Sensor (S10). 2.Check the wiring between the Finisher Controller PCB and the STP Move Motor. 3.Check the stapler shift base. 4.Replace the STP Move Motor (M1). 5.Replace the Finisher Controller PCB (PCB1).
E540-0001Tray Lift Motor (M11) time out error
The stack tray does not move within a specified time period.		1.Replace the Tray Lift Motor (M11). 2.Replace the Finisher Controller PCB (PCB1).
E540-0005Tray Lift Motor (M11) closing detect switch error
The FG input cannot be detected when the Tray Lift Motor (M11) has been driven for 0.1 second.		1.Replace the Stack Tray Clock Sensor (S13). 2.Replace the Tray Lift Motor (M11). 3.Replace the Finisher Controller PCB (PCB1).
E542-0001Additional Tray Lift Motor (M12) time out error
The stack tray does not move within a specified time period.		1.Replace the Additional Tray Lift Motor (M12). 2.Replace the Finisher Controller PCB (PCB1).
E542-0005Additional Tray Lift Motor (M12) closing detect switch error
The FG input cannot be detected when the Additional Tray Lift Motor (M12) has been driven for 0.1 second.		1.Replace the Additional Tray Clock Sensor (S23). 2.Replace the Additional Tray Lift Motor (M12). 3.Replace the Finisher Controller PCB (PCB1).
E567-0001Shift Roller Release Motor (M5) error
The shift roller does not leave the shift roller release home position when the Shift Roller Release Motor (M5) has been driven for 0.1 sec.		1.Replace the Shift Roller Release Sensor (S3). 2.Replace the Shift Roller Release Motor (M5). 3.Replace the Finisher Controller PCB (PCB1).
E567-0002Shift Roller Release Motor (M5) error
The shift roller does not return to the shift roller release home position when the Shift Roller Release Motor (M5) has been driven for 0.06 sec.		1.Replace the Shift Roller Release Sensor (S3). 2.Replace the Shift Roller Release Motor (M5). 3.Replace the Finisher Controller PCB (PCB1).
E571-0001Gripper Open/Close Motor (M7) error
The gripper unit does not leave the gripper unit home position when the Gripper Open/Close Motor (M7) has been driven for 0.25 seconds.		1.Replace the Grip Arm Sensor (S13). 2.Replace the Gripper Open/Close Motor (M7). 3.Replace the Finisher Controller PCB (PCB1).
E571-0002Gripper Open/Close Motor (M7) error
The gripper unit does not return to the gripper unit home position when the Gripper Open/Close Motor (M7) has been driven for 0.15 seconds.		1.Replace the Grip Arm Sensor (S13). 2.Replace the Gripper Open/Close Motor (M7). 3.Replace the Finisher Controller PCB (PCB1).
E575-0001Gripper Unit Move Motor (M2) error
The gripper unit does not leave the gripper unit home position when the Gripper Unit Move Motor (M2) has been driven for 3.8 seconds.		1.Replace the Gripper Unit HP Sensor (S7). 2.Replace the Gripper Unit Move Motor (M2). 3.Replace the Finisher Controller PCB (PCB1).
E575-0002Gripper Unit Move Motor (M2) error
The gripper unit does not return to the gripper unit home position when the Gripper Unit Move Motor (M2) has been driven for 0.1 seconds.		1.Replace the Gripper Unit HP Sensor (S7). 2.Replace the Gripper Unit Move Motor (M2). 3.Replace the Finisher Controller PCB (PCB1).
E602-0001The built-in SD card is not detected 
E602-1105Access to the built-in SD card failed 
E711-0001Error in UFDI communication
The communication system error (such as reception timeout or checksum error) occurred.		1.Check and Replace the cable. 2.Replace the DC Controller PCB (PCB4). 3.Replace the Finisher Controller PCB.
E713-0000Erroneous communication with finisher
The communication does not restart by the error retry after the communication failure with the finisher.		1.Check the cable. 2.Replace the DC Controller PCB (PCB4). 3.Replace the Finisher Controller PCB.
E716-0000Erroneous communication with optional cassette or 2-way unit
After the presence of a cassette pedestal or a 2-way unit has been detected, the communication fails to be normal for 5 sec.		1.Check the cable. 2.Replace the DC Controller PCB (PCB4). 3.Replace the Cassette Pedestal Driver PCB. 4.Replace the 2-way unit driver PCB.
E716-0010Failure of the communication with the 2-way unit
When the communication with the 2-way unit is faulty after detecting the connection with the finisher.		1.Install the 2-way unit. 2.Check the cable. 3.Replace the DC Controller PCB (PCB4). 4.Replace the 2-way unit driver PCB.
E719-0000Erroneous communication with New Card Reader (serial communication) 
E719-0002Erroneous communication with Coin Vendor (serial communication) 
E736-0000Erroneous communication between CCU and controller. 
E744-0001Mismatched version between the language file and the Bootable 
E744-0002Oversized language file in HDD 
E744-0003Mismatched version between the language file and the Bootable 
E744-0004Language file reading error 
E804-0000Failure of the Power Supply Cooloing Fan (FAN6)
When lock signal is detected for 5 sec while the Power Supply Cooloing Fan (FAN6) is stopped.
* The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J205) on the DC Controller PCB (PCB4). 2.Replace the Power Supply Cooloing Fan (FAN6). 3.Replace the DC Controller PCB (PCB4).
E804-0001Unstable rotation of the Power Supply Cooloing Fan (FAN6)
When lock signal failed to be detected for 5 sec while the Power Supply Cooloing Fan (FAN6) is driven.
* The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J205) on the DC Controller PCB (PCB4). 2.Replace the Power Supply Cooloing Fan (FAN6). 3.Replace the DC Controller PCB (PCB4).
E805-0000Failure of the Exhaust Fan (Rear) (FAN3)
When lock signal is detected for 5 sec while the Exhaust Fan (Rear) (FAN3) is stopped.
* The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4). 2.Replace the Exhaust Fan (Rear) (FAN3). 3.Replace the DC Controller PCB (PCB4).
E805-0001Unstable rotation of the Exhaust Fan (Rear) (FAN3) or Finisher Fan 1 (M8) or Finisher Fan 2 (M9)
1.When lock signal failed to be detected for 5 sec while the Exhaust Fan (Rear) (FAN3) is driven.
2.When lock signal failed to be detected for 5 sec while the Finisher Fan 1 (M8) is driven. 3.When lock signal failed to be detected for 5 sec while the Finisher Fan 2 (M9) is driven.
* The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4). 2.Replace the Exhaust Fan (Rear) (FAN3). 3.Replace the Finisher Fan 1 (M8). 4.Replace the Finisher Fan 2 (M9). 5.Replace the DC Controller PCB (PCB4).
E805-0002Failure of the Exhaust Fan (Front) (FAN4)
When lock signal is detected for 5 sec while the Exhaust Fan (Front) (FAN4) is stopped. * The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4). 2.Replace the Exhaust Fan (Front) (FAN4). 3.Replace the DC Controller PCB (PCB4).
E805-0003Unstable rotation of the Exhaust Fan (Front) (FAN4)
When lock signal failed to be detected for 5 sec while the Exhaust Fan (Front) (FAN4) is driven.
* The same condition is detected after the error retry is performed.		1.Disconnect and then connect the connector (J206) on the DC Controller PCB (PCB4). 2.Replace the Exhaust Fan (Front) (FAN4). 3.Replace the DC Controller PCB (PCB4).